1.1 You must pay for tuition prior to the start of your lesson. You can make payment:
1.2 When requested, a receipt will be provided as proof of payment.
1.3 The lesson price is subject to change at any time.
2. Attending Lessons
2.1 Where applicable, prior to attending your initial lesson, you must generate a check code and email/text this code, together with the last eight characters of your driving licence number to your driving instructor or Ian Davis driver training. This information will only be used to validate your driving licence. A check code can be generated by visiting the DVLA website. Failure to provide the requested information may result in you being charged the full amount for the initial lesson.
2.2 You must present your valid UK or International driving licence to your driving instructor prior to the start of your initial lesson. You must also pass an eyesight check. Should you fail to provide your driving licence and/or fail the eyesight check, Ian Davis driver training will refuse tuition and/or cancel any lessons you have booked with them. You may be charged the full value for the initial lesson.
2.3 You must notify your driving instructor of any matters existing at any time that may affect your ability or entitlement to have driving tuition, for example, but not limited to, any lack or loss of a valid driving licence. Failure to do so will result in the cancellation of any lessons booked and you may be charged the full value of those lessons.
2.4 If your driving instructor deems you unfit to attend your lesson due to alcohol, drugs or illness, the tuition will be cancelled, but lesson fees may still apply.
2.5 You must give at least 48 hours notice to Ian Davis driver trainingif you wish to reschedule or cancel a booking. Failure to do so may result in you being charged the full amount for that booking.
2.6 Where appropriate, following the delivery of each lesson, you will receive an email outlining the date, time and duration of the lesson.
2.7 Ian Davis driver training will not be held responsible for any out-of-pocket expenses incurred due to cancellation of a lesson through vehicle breakdown or driving instructor illness.
2.8 Ian Davis driver training will reschedule your lesson at no extra cost to a date and time convenient to both you and your driving instructor.
3.1 Ian Davis driver training will work with you to meet your requirements and timescales for obtaining your full licence. Once you have passed your theory test you may book your practical driving test.
3.2 Ian Davis driver training encourages all pupils to book their practical driving test once they have passed their theory test. Please discuss a suitable potential date with your driving instructor prior to booking your test date.
3.3 Ian Davis driver training will advise you when you have met the requirements to take your practical driving test.
3.4 If Ian Davis driver training advises that you will not be test standard by your practical test date, you may increase the number of lessons or postpone your test.
3.5 If you have not met the requirements for the practical driving test, but wish to continue with your original test date, Ian Davis driver training reserves the right to refuse to hire the tuition vehicle for the purposes of taking the test.
4.1 Information that you provide to Ian Davis driver training may be used to:
4.2 We will not share your details with any other person, company or organisation outside of Ian Davis driver training except:
5.1 Payment for this package must be made at the time of booking. Please see 'Paying for Lessons' above for the acceptable payment methods.
5.2 The test day package includes a 90 minute revision session prior to the test, hire of the tuition vehicle for the practical test and transportation to and from the test centre.
5.3 You must give at least 48 hours notice to Ian Davis driver training if you wish to rearrange or cancel this package. Failure to do so may result in you being charged the full amount for the package.
6.1 The test day - extended test package is for those learners who have been disqualified and need to take an extended test as ordered by the courts. This package consists of four hours worth of driving instructor and tuition vehicle time.
6.2 Payment for this package must be made at the time of booking. Please see 'Paying for Lessons' above for the acceptable payment methods.
6.3 The test day - extended test package includes a 90 minute revision session prior to the test, hire of the tuition vehicle for the practical test and transportation to and from the test centre.
6.4 You must give at least 48 hours notice to your driving instructor or Ian Davis driver training if you wish to rearrange or cancel this package. Failure to do so may result in you being charged the full amount for the package.
7.1 Test day packages for new learners are for those customers who are new to Ian Davis driver training and only wish to use our services to take their practical driving test.
7.2 The test day package is for those new learners who have yet to pass their driving test. This package consists of five hours worth of driving instructor and tuition vehicle time.
7.3 The test day - extended package is for those new learners who have been disqualified and need to take an extended test as ordered by the courts. This package consists of six hours worth of driving instructor and tuition vehicle time.
7.4 Payment for the appropriate package must be made at the time of booking. Please see 'Paying for Lessons' above for the acceptable payment methods.
7.5 Once lessons commence, this package is non-refundable.
7.6 An assessment lesson, consisting of two hours, will be held prior to your test date. Should you not reach the required standard we will not take you to your test.
7.7 If required, you will be offered additional tuition prior to your test date. You must be available for the time slots provided should you wish to take these lessons. If you cannot make the additional lessons we will not take you to your test.
7.8 The remaining package may be used:
7.9 You must give at least 48 hours notice to Ian Davis driver training if you wish to rearrange or cancel the package. Failure to do so may result in you being charged the full amount for the package.
8.1 Payment for this package must be made at the time of booking. Please see 'Paying for Lessons' above for the acceptable payment methods.
8.2 The test day package for new learners includes a two hour assessment lesson prior to the test date and if appropriate, hire of the tuition vehicle for the practical test and transportation to and from the test centre.
8.3 You must give at least 48 hours notice to Ian Davis driver training if you wish to rearrange or cancel this package. Failure to do so may result in you being charged the full amount for the package.
8.4 Please see 'Overview of Test Day Packages for New Learners' above for full terms and conditions.
9.1 Payment for this package must be made at the time of booking. Please see 'Paying for Lessons' above for the acceptable payment methods.
9.2 The test day - extended test package for new learners includes a two hour assessment lesson prior to the test date and if appropriate, hire of the tuition vehicle for the practical test and transportation to and from the test centre.
9.3 You must give at least 48 hours' notice to Ian Davis driver training if you wish to rearrange or cancel this package. Failure to do so may result in you being charged the full amount for the package.
9.4 Please see 'Overview of Test Day Packages for New Learners' above for full terms and conditions.
10.1 You must present your valid UK or International driving licence to your driving instructor prior to the start of your lesson. Should you fail to do so, Ian Davis driver training reserve the right to refuse tuition and cancel the booking. You will be charged the full value for the booking.
10.2 You must notify your driving instructor of any matters existing that may affect your ability or entitlement to attend the driving lesson/test, for example, but not limited to, any lack or loss of a valid driving licence.
10.3 If your driving instructor deems you unfit to attend your practical driving test due to alcohol, drugs or illness, the booking will be cancelled, but fees may still apply.
10.4 You must give at least 48 hours notice to Ian Davis driver training if you wish to reschedule or cancel the booking. Failure to do so may result in you being charged the full amount for the booking.
10.5 In the event of vehicle breakdown or driving instructor illness, Ian Davis driver training will endeavour to find a replacement vehicle/instructor. Where this is not possible, iDrive driver training will pay for another driving test. However, Ian Davis driver training will not be held responsible for any additional out-of-pocket expenses incurred due to cancellation of the practical driving test.
10.6 Ian Davis driver training will reschedule your practical driving test at no extra cost to a date and time convenient to both you and your driving instructor.
10.7 You will be charged the full value of the booking should the DVSA cancel your practical driving test with less than 48 hours notice. You may apply to the DVSA for a refund of out-of-pocket expenses. For further details, please visit their webpage apply for a refund for a cancelled driving test.
11.1 Driving lessons are only available to those who hold a valid UK or International driving licence.
11.2 Where applicable, gift certificates are for the individual named on the certificate and are not transferable.
11.3 The gift certificate is valid for six months from the purchase date and until the date shown. Any remaining value not redeemed by the expiry date may be forfeited.
11.4 Ian Davis driver training do not guarantee a specific lesson time or date will be available at the time of purchasing a gift certificate.
11.5 Your driving instructor reserves the right to refuse tuition and/or cancel any lessons you have booked if you fail to provide them with the appropriate licence and/or fail an eyesight check prior to your initial lesson. You may be charged the full value of that lesson.
11.6 You must give at least 48 hours notice to Ian Davis driver training if you wish to reschedule or cancel the booking. Failure to do so may result in you being charged the full amount for the booking.
11.7 The gift certificate has no cash value.
11.8 The gift certificate is non-refundable.
11.9 Please keep the gift certificate in a safe place as it cannot be reissued if lost.
12.1 Introduce a friend and receive a £20 gift voucher once they have booked and attended six hours of driving tuition with Ian Davis driver training
13.1 It is our intention to provide you with a service that delights you and fully meets your needs. In the unlikely event that we do not meet your expectations, in the first instance, please contact us within five working days outlining your complaint. We will endeavour to deal with your complaint within ten working days.
13.2 Should you not be completely satisfied with the outcome, you can raise a complaint with the DVSA. Please visit the DVSA website for further details.
iDrive driver training is committed to protecting your privacy and maintaining the security of any personal data received from you. We strictly adhere to the requirements of the data protection legislation in the UK. The purpose of this statement is to explain to you what personal data we collect and how we may use it.
The General Data Protection Regulation helps to enhance and protect your rights. It provides us with guidelines on how we must respond to anything you ask of us relating to it.
The Information Commissioner's Office (ICO) is the UK's independent authority set up to uphold information rights in the public interest, promoting openness by public bodies and data privacy for individuals.
iDrive driver training is registered with the ICO under registration reference ZA362357.
Enquiries
When you contact us to make an enquiry about our services, we will ask you for your name, contact number and email address and if completing the comments box on the enquiry form you may provide any additional information, personal or otherwise, that you see fit to give us to help with your enquiry. We will use this information for the purposes of answering your enquiry. We will not share any of this data with third parties.
Customers
When you join iDrive driver training, we will ask you for your name, address, phone number(s) and email address. This will allow us to set you up as a customer.
Prior to your initial lesson, where applicable, we will also require a check code and the last eight characters of your driving licence number in order to validate your driving licence. We will not share this check code or licence details with third parties.
During the course of our appointment as your driving school, we will use your personal data to communicate with you in the normal course of business and to update you about new products and services we introduce.
We will share personal data that we collect from you with the following third parties for the purpose(s) described below:
In order to maintain the accuracy of our database, you can check, update or remove your personal details by emailing idrivedrivertraining@gmail.com.
Visiting our website
When you visit our website, we do not collect any personally identifiable information about you. We do, however, collect anonymised data using Webnode statistics, so that we can monitor how everyone uses our site and improve the experience.
And finally...
We will not transfer your personal data outside the EEA (European Economic Area) without first obtaining your consent.
If you have any questions about our privacy policy, please contact us via email @ idrivedrivertraining@gmail.com
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